We collect different types of data, depending on the type of service and page you are using. Besides the obvious data that is collected through forms on the webpages (like name and email address) we also use a self-hosted, GDPR-compliant webpage analytics tool to get insight into how visitors use our websites. The following data will be collected behind the scenes:

• Timestamp of your visit
• Title and URL of the page being viewed
• URL of the page viewed prior to the current page
• Screen resolution
• Page generation time
• Main language and user agent string of the browser

We collect data when you:

• Register online for one of the services provided by us
• Place an order for one of our products or services
• Use or view one of our websites using a tracking JavaScript
• Send us a message through one of the provided feedback forms
• Sign up to our newsletter

We might also receive data about you from LinkedIn if you allowed LinkedIn to share your personal data with third parties.

We use your data so we can:

• Process your order (which is kind of mandatory, so no opt-out there)
• Email you with our newsletter or special offers on products you might like (of course only if you gave us your consent)
• Contact you about quality issues or regarding feedback for our services (if you are a customer and purchased one of our products or services recently)

Analytics data about webpage visits is stored anonymously on our own servers hosted in an Austrian data center. Newsletter subscriptions and consents are also stored on our own servers in the same data center in Austria. Physical access to the servers is only permitted for select individuals and is monitored closely. Access to the data stored on the servers is only given to those that need to work on this data and is secured by encrypted communication channels and two factor authentication. All servers are constantly monitored for suspicious activity.

Customer data and data about your purchased products and services are stored and processed using Salesforce Inc. using their European datacenters (located in Frankfurt and Paris).

If you have subscribed to our newsletter service, we will send your newsletter using a third-party mailing service provided by Mailgun Technologies. Data is processed in their European datacenter.
If you have agreed to receive marketing content, you can opt-out at any time using the provided links in the emails.

If you have registered for one of our webinars, your personal data is shared with Goto.com for participant management and notifications about the webinar details.

If you have recently purchased one of our products or services, our quality department might contact you about quality issues or send you an invitation for a customer survey. Surveys are done by surveymonkey.com but no personal data is collected or required to finish those surveys and your answers will help us providing you with even better services.

DEWETRON would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

• The right to access
  You have the right to request DEWETRON for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification
  You have the right to request that DEWETRON correct any information you believe is inaccurate. You also have the right to request DEWETRON to complete the information you believe is incomplete.
• The right to erasure
  You have the right to request that DEWETRON erase your personal data, under certain conditions.
• The right to restrict processing
  You have the right to request that DEWETRON restrict the processing of your personal data, under certain conditions.
• The right to object to processing
  You have the right to object to DEWETRON’s processing of your personal data, under certain conditions.
• The right to data portability
  You have the right to request that DEWETRON transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please see our contact information below.

The DEWETRON websites contain links to other websites and, occasionally, embeds content from other websites (like videos, social media posts and others). Our privacy policy only applies to our websites accessible on dewetron.com (including all subdomains) and all pages accessible on dewetron.cloud (including all subdomains). Content from third-party websites will only show up after accepting those third-party privacy policies.

DEWETRON keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 16 March 2022.

If you have any questions about DEWETRON’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email:
privacy@dewetron.com

Address:
DEWETRON GmbH
c/o Data Protection Officer
Parkring 4
8074 Grambach
Austria